My team provides personalized service and explains the benefits as well as the risks involved with your loan program options. We take the time to learn your individual needs and to match your goals with the most suitable product. We make ourselves available in the evenings and weekends to answer your questions and to address your concerns.

We have helped families and individuals reach their financing goals. In fact, most of our business comes from referrals and from satisfied clients who have come back time and again.

Get pre-qualified today, and we will work hard to give you the right loan program at the best rate available.

These are our essential tenets of success…..

We have decided that without exception We Will ALWAYS…....

• Ask questions and listen to our clients in order to fully understand their needs
• Create mortgage solutions that complement our client's overall financial strategy, and allow them to most effectively accomplish their short and long term financial goals
• Be sensitive to the fears that many homebuyers have about obtaining a mortgage loan and earn their confidence as a trusted advisor
• Respect our client's time and minimize the amount of effort required of them by applying my knowledge, experience, and resourcefulness
• Use state-of-the-art technology to complement our customer service, making adjustments when necessary to avoid overwhelming our clients who are less technically proficient
• Communicate regularly and proactively with our clients to keep them informed of the status of their loan and to reduce the stress that is associated with uncertainty. We will communicate regularly with ALL parties involved in the transaction
• Ensure smooth, on time closings with anticipated costs and terms
• Provide our clients the luxury of home loans in the future with little effort on their part, by means of an Annual Mortgage Review
• Measure our success by our client's willingness to confidently recommend us
• Take full responsibility for our actions and be honest at all times
• Seek to improve the quality of service we provide by encouraging each client to critically evaluate our performances.

Sincerely,

Melanie Carney

Pink Ribbon Home Team

Team Leader